LeBron James named ‘king’ of social media
LeBron James is likely to pick up his third NBA most valuable player award as this season concludes, but he’s already the “king” of social media.
A new infographic from TheScore.com finds that James is the most popular NBA player in social media based on Facebook, Twitter, and Google+ presence.
As the playoffs ramp up this weekend, you may also be interested to know which team would win the championship based on social media stats: the Miami Heat.
Check out these and other interesting social media/sports tidbits at TheScore.

1:04 pm • 1 May 2012
What You Need to Know Before Running a Facebook Promotion
This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
Facebook has become a no-brainer for small business owners looking for an easy way to promote and interact with new and regular customers. But before a small business owner launches a promotion on the platform, there are several things to consider — and a couple things to keep in mind after the launch.
North Social‘s managing partner David Brody, who specializes in promotion strategy and creative concepts, says that a small business owner should always take the time to craft the right objective, strategy and motivating value-based idea.
“By thinking through your promotional effort from start to finish, you’re giving your promotion the best chance at achieving social success — sounds simple right?” he says. “But you can’t imagine how many promotions fail because they didn’t have a smart plan in place.”
Building a Better Promotions Strategy

Before you rush to put a promotion in place, yourself these simple questions:
- What am I trying to achieve?
- How do I plan on achieving it?
First you need an objective — do you want fan growth, someone to sample your product, purchase, data collection or usage?
Brody says there are three common strategies to achieve your goals: added value, price discounts and merchandising. More specific examples of tactic would be coupons, product samples, sweepstakes, contests and downloads.
Once you’ve mapped this out, you can determine the type of Facebook application you’ll need. Keep in mind that there are a lot of promotions guidelines set by Facebook that small business owners might not know about. One common violation, Brody says, is using Facebook features or functionality as a promotion registration or entry mechanism.
“The act of ‘liking’ a Page cannot automatically enter you in a sweepstakes or contest,” he says. “You must also not condition registration or entry upon the user taking any action using any Facebook features or functionality other than ‘liking’ a Page, checking in to a Place, or connecting to your app.”
If you’re not sure whether your promotion is compliant with Facebook rules related to “like-gating” and entry collection, you could use a Facebook-approved promotion app. You can read the complete Facebook promotion guidelines here.
Are Contests For Everyone on Facebook?
“The ultimate goal of a running a promotion on Facebook is to inspire action — not squander away your valuable page traffic,” says Brody. “But in order to inspire action — Likes, shares, engagement — you’ll need to first serve up a meaningful experience or offer up something of value.”
Keep your audience in mind when planning a prize. Small business owners don’t necessarily need cash, cars and vacation trips to entice consumers into your Facebook promotion.
Instead, focus on what’s valuable to your audience — informative and entertaining content. Brody suggests digital goods, such as coupons, group discounts, samples, VIP invitations and video previews.
Things to Avoid When Running a Promotion
Always remember that simplicity is key — entry to the promotion should be as simple as possible.
“The more hoops you make them jump through in order to have a chance a receiving or winning something, the less likely they’ll participate — or tell their friends about it,” Brody says.
Also, don’t rely solely on the fans you already have to push new customers to your promotion. The best-constructed Facebook promotions can still fail without the help of other traffic drivers. It is unlikely, even among the hundreds millions of consumers on Facebook, that users will stumble onto your Facebook Page unless you give them directions, along with an easy way to navigate once they do find you.
Brody’s advice is to consider the following: “Outside of Facebook ads, which are extremely powerful at delivering new fans, what other marketing touch points do you have at your disposal that could create more buzz for your promotion?”
For example, if you sell a product or service offline, you could print a Facebook-only offer on your paper receipts to attract more fans. If your store is online, your packages could include a strong call-to-action, asking customers to join you on Facebook to discover special offers.
“Don’t assume your current customers already follow you on Facebook,” says Brody. “In fact, most of them probably don’t.”
Finally, keep in mind that the Facebook promotion itself is not the end goal. There’s an ultimate goal behind it.
“Your first goal should always be to get a visitor to take action by ‘liking’ or sharing your Facebook Page, but your second objective should be to get them to return to your Page and interact with your brand or business on a regular basis,” says Brody.
Examples Brody suggest are to entertain and inform — filling their news feed with thought-provoking and valuable messages that entice them to participate with your business.
“If you don’t deliver ‘high perceived-value’ on a regular basis, you could find your fans using their own thumb to hitch a ride to your competition’s page,” he says.
4:20 pm • 7 March 2012
5 Clever Social Media Campaigns To Learn From
This post originally appeared on the American Express OPEN Forum, where Mashable regularly contributes articles about leveraging social media and technology in small business.
You don’t have to be in the market for a Super Bowl ad to learn the world’s biggest marketers. In fact, as a quick trip to Facebook illustrates, social media has a leveling effect: Whether you’re Coca-Cola or Jones Soda, your Facebook Page looks pretty much the same. Coke’s billions won’t buy a dedicated wing on Twitter, either.
With this in mind, the following social media campaigns from marketers big and small are designed to be idea generators. This isn’t a ranking of the most effective social media campaigns of the year, but rather the ones that have the most to offer an entrepreneur with big ideas and a not-so-big marketing budget.
1. Kraft Macaroni & Cheese’s Jinx

Last March, the venerable Kraft brand launched an interesting campaign on Twitter: Whenever two people individually used the phrase “mac & cheese” in a tweet, Kraft sent both a link pointing out the “Mac & Jinx” (as in the childhood game Jinx.) The first one to reply back got five free boxes of Kraft Mac & Cheese plus a t-shirt.
What you can learn from this: This is a low-cost way to track down potential fans on Twitter. All you have to do is search a given term and identify two people who tweet the same phrase at (roughly) the same time. In return, you’ll gain goodwill, a likely follower and probably some good word-of-mouth buzz on the social network.
2. Ingo’s Face Logo

When Swedish ad agencies Grey Stockholm and Ogilvy Stockholm merged last year, they wanted to get social media fans involved. The two agencies asked fans to participate by signing into Facebook to see the new name. Every time new people logged on to the dedicated site, the logo added their profile picture. With every picture, the logo got a little bigger, until 2,890 fan photos comprised the full name, Ingo, over a four-hour period.
What you can learn from this: This was another inexpensive way to get fans literally enmeshed with the brand. Another alternative is to create a real-life mosaic based on pictures of your Facebook fans, a project that Mashable recently completed.
3. BlueCross BlueShield of Minnesota’s Human Doing
What better way to illustrate the plight of the common man than an actual common man? That was the thinking behind a BlueCross BlueShield of Minnesota program last year that put Scott Jorgenson, a St. Paul resident, in a glass apartment in the Mall of America for a month. To demonstrate the recuperative effects of exercise, Jorgenson was put on a workout routine for the month that compelled him to exercise three to five times a day, in 10-minute spurts. In a social media twist, Twitter and Facebook followers dictated the type of exercise for each session.
What you can learn from this: Creating an event, especially one that involves social media fans, is an alternative to launching an ad campaign. Humanizing a problem for which your company provides a solution is also a good idea.
4. GranataPet’s Foursquare-Enabled Billboard
Pet food brand GranataPet earned worldwide attention last year for its billboard in Agenta, Germany. This wasn’t just any billboard, though. It was rigged so that if a consumer checked in on Foursquare, the billboard would dispense some of the company’s dog food. Someone from Granata’s ad agency filmed the billboard in action, and the video now has more than 50,000 views on YouTube (in various iterations.)
What you can learn from this: In the social media age, a single ad or a single billboard can generate images, press and videos, but only if it’s clever enough.
5. Reinert Sausages’s Wurst-Face App

Another German brand, Reinert Sausages, transcended its roots with a clever Facebook app that let users upload their photo and receive a “Wurst Face,” a graven image of themselves in cold cuts. The name “Wurst Face” comes from the extra piece of sausage that kids get for free at the butcher.
What you can learn from this: If you can create an app that’s social, fun and brand-appropriate, it will function more effectively than even a high-budget ad campaign.
12:04 pm • 28 February 2012