As a Community Manager, I need to keep up with the latest digital trends. I use my Digital Scrapbook to compile interesting articles on social media + digital marketing. The occasional fun reblog may appear on here too. ;)
Social media is all about transparency. It’s about sharing and being your authentic self. Uh-huh.
Well, there are some things you should probably keep to yourself.
Here are 10 of them:
1. Your phone number.
There are creepy, disturbed people on the Internet with ill intentions and bad manners. They are called telemarketers. Don’t feed them—especially after midnight. It’s sort of like “Gremlins.”
2. Pictures of your credit card.
Yes, people actually do this. I know you’re proud of your new VISA card branded with the Toronto Maple Leafs logo, but showing it off on Instagram is like asking for identity theft.
3. Pictures of any bodily function.
I know where you think I’m going with this, but I’m not. I’m talking about potty training. This is one instance where “take a picture or it didn’t happen” doesn’t apply.
Letting the one-sixth of the human population that is on Facebook know you’re in Mexico this week while that brand new 60-inch TV you posted about last week is home alone is an invitation for someone to rob you.
This should be at the top of the no-brainer pile. If your password is the name of your cat who has a Facebook account with 1,632 friends, you either need to change your password or the name of your cat.
8. Anything that happened in Vegas.
This is a rule for a reason.
9. Your Klout score, or any other social media statistic.
If you post your Klout score, you’re clearly over compensating for something.
This leads to the final thing you should never share on social media:
10. A naked photo.
If you’re an A-list celebrity taking nude pictures of yourself with your iPhone for your PR firm to leak to the media, that’s fine. Otherwise, not cool.
Do you have any more suggestions? Add them in the comments below.
Kevin Magee is chairman and chief idea officer at Smashing Pixels, where a version of this article originally appeared.
Twitter recently unveiled its new header image, which is very similar to the cover image on Facebook’s Timeline. This is relatively—I stress “relatively”—big news for brands, right?
But since the unveiling, we haven’t really seen a lot of brands using the header image. OK, I’ve see the Ryan Seacrest example about 4 million times. We get it. Ryan Seacrest is creative. Enough already.
What’s interesting is how many brands have not updated the Twitter header image yet. I thought brands would welcome the opportunity, but maybe not. Maybe brands are taking their time to get their header images just right with their creative teams. Or, maybe many are waiting to see what other brands will do.
If that’s the case, here are 25 examples I’ve seen so far:
With more than 170 million active users, Twitter has turned into the go-to site for real-time news updates and snippets of information from those we follow. Every user knows how to put together a tweet and how to reply to users, but what about more advanced features such as shortcuts, apps, and search engine optimization (SEO).
Here are 50 ways to improve your knowledge and get more out of the service:
The basics:
Keyboard Shortcuts
With many of us spending large amounts of time on Twitter every day, keyboard shortcuts offer an easy way to save a few seconds. There is a shortcut for nearly all of the actions you carry out on a daily basis. Consult the list of shortcuts here.
App security
Over the time that you’ve been using Twitter, there is a good chance you’ve given some apps—such as TweetDeck or TwitPic—permission to access your account. While most of the apps are fine, it is worth checking to see which apps you have given access to recently and purging some of the ones you no longer use.
Scheduling tweets
Sometimes you can come up with a good tweet, but feel that it’s not ready to be posted for the world to see. If that’s the case, there’s a vast number of apps and tools that enable you to schedule tweets for later. TweetDeck and HootSuite are two examples. If you’re looking for something a little more advanced, Buffer is a great tool.
If, for whatever reason, you’re tweeting content that isn’t suitable for general consumption,activating this option will either display sensitive content (those that users have marked as such) or mark yours as such. The latter will mean that users will be warned about your content before they proceed.
Embedded tweets
Instead of taking screenshots of a tweet, you can now embed them into your blog posts. To embed a tweet, find the 140-character message you want, expand it, and click details. You will see the option “Embed this tweet” appear in a new screen.
Location information
Geo-tagging on Twitter shows people where you are tweeting from. If you don’t want people to know your location, head to settings and you will find the option to change this feature under “Tweet location.”
#hashtag search
If you’re looking for particular topics or searching for updates to an event, using a hashtag to search can bring you more accurate results. Simply enter the hashtag into the search box on Twitter. Provided you know the main hashtag—for instance, #London2012—you can uncover more real-time info.
Cross posting to Facebook
The majority of social media sites allow cross posting, and Twitter is no exception. Quite simply, this means your tweets will appear on your Facebook wall. To activate this feature, go to your profile settings, click “Profile” on the left, and scroll to the bottom where you will find this option.
Searching on Twitter:
Twitter search
Twitter recently redesigned its search feature. Now, it behaves more like Google and Facebook by making suggestions about related topics or users that might interest you. Search terms can be filtered by “Top,” “All,” or “People You Know.” The third option will show you what the people you follow are saying so you can jump into the conversation or add your comment.
However, if that isn’t enough for you, you can take things a step further and increase your search capabilities. When you’ve viewing the search results page, clicking the cog icon in the top right-hand corner will bring advanced search. Here, you can filter by words, accounts, location, and even moods. Alternatively, you can access advanced search here:
Saved searches
Similar to how you find advanced search. Click the cog button on the upper right corner of the search results page. There you’ll notice it’s the second option alongside advanced search. By clicking “save search,” you’re doing just that—saving your search.
Discover page
This is a section that some users tend to ignore, but it’s more valuable than many people give it credit for. Discover’s main function is to expose you to content and users you might not have found through your normal feed. Along with presenting the major stories on Twitter, the activity section shows you everything that’s been happening with those you follow—such as retweets, follows, and favorites—so you can find new content and users to follow.
Followers by category
Not content with presenting news, the Discover section also gives users the chance to find new people to follow based on interest. Just click on browse category and Twitter will present a list of topics that might interest you.
Find Friends sections
Search and categories aren’t the only ways of finding friends on Twitter. In Discover, you can click the ‘Find Friends’ section and track down users through your Gmail, Yahoo, Hotmail, or AOL account.
Follow buttons on your blog or website
It’s a good idea for bloggers to include a follow button so that people can find them on Twitter. Simply visit Twitter’s button page and select the share content or follow button, fill out the details and embed it into your site.
Hashtag button on blog or website
Installing a hashtag button on your blog or website—similar to how you would a follow button—provides readers with an easy way to follow a hashtag. Putting one of these buttons can be a good idea if you’re hosting an event. The process is the same as installing the share and follow buttons.
General tips for tweeting:
Aim for 120 character (or fewer) tweets
You may post interesting content or say witty things, but when you’re doing so, you want to give people the opportunity to retweet your stuff. As a general rule, you should leave 20 characters worth of space to allow for retweets. If possible, leave 40 characters, because the person retweeting should be able to fit in a quick comment.
Identify modified tweets (MT)
For those cases in which you’re retweeting a message that’s too big, modified tweets come into play. Marked as MT, this lets people know that this tweet has been edited so you can cut down the least essential parts or reword it so you can tweet it.
Embrace link shorteners
Yes, Twitter and every other third-party app automatically shortens apps, but using a URL shortener has its benefits. For one, all URL shorteners include analytics so you can track the effectiveness and popularity of your links. It’s handy for business and media companies that want to see how many clicks a link received.
Get organized with Twitter lists
Chances are you’re following far more people then you can keep up with. Lists are a handy way of counteracting this problem. By creating different lists for different categories, you can easily follow the same number of people without being overwhelmed.
Pace Yourself
The last thing you want to do is spam your followers. If you tweet everything on your mind at once, you’re not doing yourself any favors. Try to stagger when you tweet so that you’re more consistent throughout the day. If that isn’t possible, use one of the scheduling tools mentioned earlier to space them out.
Incorporate images and video
If you want better engagement or responses, sometimes an image or video is the way to go. It’s good to mix up your tweets with a mix of the two. If you’re unaccustomed to taking photos or you need an excuse to take some snaps, something like the “photo a day challenge” on Instagram is a great way to get some practice. Just be sure to choose only the best photos to tweet—you don’t want to overwhelm your followers with abstract pics.
Learn the best times to tweet
If you want to make sure your tweets are seen by as many people as possible, this report from bit.ly could help you. Essentially, the best times to tweet is any time from 1 pm to 3 pm from Monday to Thursday. Bit.ly also recommends that you should avoid posting after 8 p.m. on any day as well as after 3 p.m. on Fridays.
Understand the purpose of hashtags
Most users add hashtags to their tweets without considering why they do it. Hashtags signify that you’re talking about a particular topic or event. As a result, only one hashtag is necessary in a tweet, two at most. Any more than that is overkill.
Use “favorites” as a resource
Don’t view favorites—that is, when you click on the “favorite” button beneath a tweet—as tweets you like, but instead tweets that you would bookmark for later use. Most of the time, you would favorite tweets that you don’t have time to read, or a comment that you would like to save for future reference. Treat it as a resource.
Public replies
Sometimes when you’re having a discussion, you want everyone to see it instead of just the person. It might be to strengthen a point you made with a previous tweet or to help followers keep up to speed with a discussion. To do this, simply place a period (you could place any symbol, but this is tidier) and it will appear as a public tweet. This rule also applies to any tweet that begins with a username.
Mobile Twitter—tips, tricks, and ideas for tweeting on the go:
Twitter on “dumb” phones
Just because smartphones have grown in popularity doesn’t mean that “dumb” phones aren’t still in use. Tweeting via traditional test messaging still exists in settings, enabling you to receive text notifications. How many notifications you want to receive is up to you, but bear in mind that you have to enable certain followers for mobile notifications first before you can start using it.
Text notifications when you sleep
Because you don’t want to be woken up at 3 a.m. by a Twitter user on the other side of the world, you can choose to switch off updates during certain times. Simply turn on the settings and choose the times you don’t want to receive notifications.
Twitter alerts for smartphones
One of the new features for Twitter’s new mobile app update is the ability to receive notifications every time someone tweets. To activate this feature, go to your account and hit the options button (person symbol). Select “Turn on notifications” and now you will be alerted to any updates from that account.
Saving articles for later
If you have an Instapaper account and you want to save articles, go into settings (found under “me” at the bottom right-hand corner) and into advanced. Here you can activate your Instapaper or Pocket account so you can save articles you find in your news feed.
Adjusting image quality and font size
Under the advanced option, you can adjust other settings such as font size (if the smallest font is too hard to read) and image quality. The latter is incredibly handy if you’re having problems loading images; setting it to “low” will mean a lower quality image that will load up faster.
Twitter apps:
Nurph
Nurph is smart in that it correlates hashtags to create an ongoing conversation among Twitter users, making it easier for them to respond to one another and chat through tweeting and creating hashtag chat rooms. You can also create Twitterbots to guide users to a chat room and funnel all your replies into the one space. Nurph is the ultimate in Twitter community curation.
dlvr.it
dlvr.it (“deliver it”) schedules blog posts to be delivered onto Twitter and across other social media platforms, enabling you to keep up with all social media and projecting your content to as many people and in as many ways as possible at one time or many.
TweetBoard
TweetBoard pulls your Twitter stream into real-time and reformats them into threaded conversations. So instead of clicking “view conversation” to see a feed between you and few users, TweetBoard enables you to view the conversation, other similar conversations ,and any tangential tweets to form one giant conversation among you and your friends and followers.
Who Retweeted Me
Who Retweeted Me enables you to congregate all your retweeters on one page and thank them one by one, if you so please. It will tell you how many retweets a certain tweet has had as well as the average amount of followers the retweeters have and the potential reach the tweet had with their help. To top it all off, this app puts the chronology of retweeting in a simple graph for you to analyze.
TwitSweeper
Twitter is as organized chaos; TwitSweeper has undertaken the rather audacious task of cleaning it up a bit. Use TwitSweeper, either as a trial version or a paid subscriber, to rid your feed of spam. Whether it manifests itself in tweets, messages, or spambots followers, TwitSweeper will be on hand to shoo them away.
The Archivist
The Archivist is one of the premier Twitter analytic apps, allowing you to archive tweets and analyze the biggest trends. Whether you’re searching for stats on keywords, hashtags, or certain users, the Archivist will provide an extensive and aesthetically crisp analysis of whatever you want.
MentionMap
MentionMap displays all your mentions and replies in a spider diagram, which, though undeniably nice to look at, can be awkward to navigate. Type in your username and the diagram will appear with legs dedicated to users you have tweeted, hashtags you have used, and tributary users and conversations. It is a great way to visualize your tweets and the connections you’ve made on Twitter.
TwitLonger
Twitter is a hard taskmaster; TwitLonger is merciful and sympathetic. Sometimes 140 characters isn’t enough and TwitLonger understands as such. You don’t want to write an entire blog or a novel, but you just need a few more words to convey your point. TwitLonger will cut you some slack by posting a link to your extended tweet on Twitter so no one misses out on it.
TweetAdder
TweetAdder is a management tool designed to get you get more Twitter followers. But more importantly, it helps bring in engaged followers suited to you rather than just going for pure numbers. It is a good tool for those that are new to Twitter or want to exploit social media to their business’s advantage. Fast and easy to use, TweetAdder will get you up and on your feet in no time, helping you add users and get properly involved with Twitter.
ManageFilter
ManageFilter is a behemoth. You can unfollow users and bots en masse and copy and follow lists of users from other accounts; the in-built analytics are comprehensive and allow you to pick the best time to make your most important tweets. There’s even a search tool tailored to your account unlike any offered by Twitter. This app is helpful and essential for popular accounts and businesses.
Qwitter
Qwitter is an email service that keeps you up to date on your followers, those who have unfollowed you, and the fluctuation in each. For people with a great deal of followers, Qwitter is useful with its daily updates, telling you how many people you have gained and lost and putting it in a statistical context. It has a clean design that is similar to Twitter. It is effective if you need to know these details.
TweetDeck by Twitter
Perhaps the most well known Twitter app ,TweetDeck is great and quickly becoming the preferred way to use Twitter among dedicated users as it is far more expansive and comprehensive than a standard Twitter news feed. Instead of merely viewing your feed, TweetDeck enables you to view multiple feeds at any one time, and they can be customized to your choosing. Most likely, one would use it to view replies, mentions, interactions, and search hashtags simultaneously. But there are plenty of other possibilities.
Miscellaneous:
Twitter SEO
Social media and SEO have a close relationship. One complements the other, and it shouldn’t be any surprise that you can optimize your Twitter account to take advantage of this. There are several ways you can do this:
• Pick a name and username that has the main keyword you want (if it’s marketing, for example, @ABCmarketing works). If you already have a Twitter account, you can change your actual name, but don’t change your username.
• Include your website address. It’s an obvious statement, but you want to make sure people can find your site. Don’t use a URL shortener and whatever you do, don’t make your address direct to your Twitter account.
• Don’t forget about your bio. Above all, you want your personality to shine through, but you should include some main keywords in it. You only have 160 characters so make sure the words in question are high value.
Google Analytics
If you have a blog or site, it’s important to know how much of your traffic originates from social media. Google Analytics has made this easier with the addition of a flow visualizations, which illustrates how many visits you get from Twitter and other social media sites. It’s important if you want an idea of how much traffic you can generate from the site.
Cartoons
This is cheating a little, but it does show just how effective the medium can be if you apply a little bit of creative thinking. Electric car brand Smart in Argentina created this brilliant cartoon using just tweets to highlight its point—that the company’s car can fit into the tightest spaces.
Twitter’s own guides
Twitter has a vast range of guides and blogs for different sections, which is bound to come in useful at some point. Some of them include guides for advertising & business, developers, and newsroom, to name a few.
Twitter Stories
Considering that Facebook has just released its own version, it’s a good time to go back to Twitter’s version, which is a year old by the way. Simply showcasing the best stories involving Twitter, the site’s aim is to get you to think of the social network differently and see the creative ways the service has been used.
Know Your Followers
It helps to know who exactly you’re communicating to, and with more people stating their location in their bios, it’s easier than ever to find out. There are two ways of going about this, the first is to go though your followers and make a note of the countries and locations they’re from. If you have a significant number of followers this will be quite time-consuming.
The second way is to use a third-party tool such as SocialBro to do all the hard work for you, giving you data that you can use to communicate more effectively.
Things you shouldn’t tweet about
So our last tip is a little less serious, but the points made are still valid. Chances are you’re familiar with the internet comic, The Oatmeal. If you’re not, well let’s just say you’re in for a treat.
Niall Harbison and Lauren Fisher are the founders of Simply Zesty, where a version of this article originally appeared.
In my social media travels, I’ve made note of five things that can stop people from following you Twitter, reading your blog, visiting your site, connecting with you, and buying from you.
The five items below can negatively impact your credibility and online image. Here they are, in no particular order.
1. A tweet that says “I just worked all day on my new blog post. Read it at________.” A touch of Jersey sarcasm here, but no one cares about how long you struggled to create your genius post. Just tell me what benefit it offers to me (your reader)—what I can learn from your prose and insights. It’s not about you; it’s all about me.
2. Please RT. I’ve always been a bit rebellious, so don’t tell me what to do. If I like it, I know I can retweet it.
3. A message or tweet that says “I need 12 more followers.” It’s about quality relationships, not quantity. Quit counting and start creating. Then you’ll have plenty of followers and you won’t need to beg. Desperation is very unappealing in the marketplace.
4. A profile that claims you’re a leader in your industry, and you just joined Twitter last month. This raises a red flag. If you’re in marketing, public relations, branding, or advertising, tell me this: Where have you been?
5. A message or headline that includes words such as “new,” “trends,” and “top”—and when I click the link, the article or post is a year old. In the digital time zone, that belongs in the Smithsonian. Take a minute to freshen up your tweet. Hey, we’re in real time.
Those of you who use Twitter no doubt have seen and probably used a hashtag.
Hashtags are the letters that follow the # sign in a tweet and are, according to Twitter, “used to mark keywords or topics in a tweet.” Twitter users—not the inventors of the social network—created the hashtag.
But hashtags aren’t appropriate for every tweet. It’s important to know when to use one, and how to treat a hashtag.
Five reasons hashtags work:
1. Categorizing content. Hashtags enable users to categorize their tweets into a specific topic, making it easier for other users to find. This tool is great for someone posting a series of tweets discussing the same topic.
2. Interacting with personality. Hashtags can take a routine tweet and add some life to it by adding it to a list of related tweets.
3. Promoting events. Hashtags make it possible to monitor tweets during a webinar or conference, adding value to the experience. This option enables participants to ask questions and comment before, during, and after the event, and to see what others have on their minds.
4. Helping build buzz. Marketing is all about reaching your consumers and creating buzz. Hashtags allow for current and potential customers to search for tweets they are interested in viewing. Using hashtags correctly may help increase the buzz around your product or service by boosting views.
5. Encouraging brevity. Hashtags enable users to emphasize their overall point and purpose of the tweet in one or two words.
Five reasons hashtags fail:
1. Lack of consistency. Marketers who use hashtags should do just that—use them. Lack of consistency may cause some tweets to go unseen by current and potential customers who may come across your tweets only by searching for the specific hashtag they know you always use.
2. Too many words. One mistake users make when using a hashtag is thinking the point of a hashtag is to write a complete thought or an entire sentence. This is one of the most bothersome misuses of hashtags. Nothing is more aggravating than when a tweet appears on my feed with complete sentences as a hashtag, for example: #ThisIsHashtagAbuse
3. Irrelevant hashtags. Users must make sure they create a hashtag that is relevant to the specific purpose of the tweet and the hashtag itself. If the hashtag is irrelevant, it may cause confusion among the viewers, destroying the utility of the tweet.
4. Lack of promotion. Just like any other product or service, if you do not promote your hashtag, people will not know what it is, or what the purpose of the hashtag might be.
5. Carelessness. When deciding on which hashtag to use, it’s important to look into how that hashtag already is being used in the Twitterverse. Or if it is being used at all. You may think you are categorizing a tweet correctly, but do your homework; you may be surprised by the tweets that are ending up in that hashtag list.
The next time you think about composing a tweet, consider borrowing from journalism and contemplating the five Ws and H before you add a hashtag: Who, what, when, where, why and how.
Few people have the same definition of “social media.” To some, it is a waste of time or a black hole. Others hear the term and immediately think of Facebook, Twitter, Pinterest, Google+, and a host of other platforms.
That needs to change immediately.
The people who “get” social media don’t think about the platform; instead, they think of people and the relationships that can develop there. Social media is not a destination or place to go; it is a way of getting there.
The social aspect of social media is the most important vehicle to drive a return on the time invested. If the social aspect of social media is the car, then community management is the steering wheel.
Here are six simple things to look at—three each on Twitter and on Facebook—to determine whether you are on the right track:
Principles for Twitter use:
1. Scan your last 50 tweets. If you don’t see any @ symbols, you’re doing it wrong. The point of the platform is to engage, and the absence of those symbols shows that you aren’t doing so. Twitter is not the platform to continually blast your latest press releases.
2. Look at the links you have shared. Do they all lead to your website? If they do, you’re too promotional. Provide content and tidbits that your audience will find relevant and valuable. The great news is there are millions of content producers out there who will welcome your sharing their content. Eventually, people will recognize your sharing and return the favor.
3. Do you tweet and get no response, even though you have 5,000 followers? That’s because you are not top of mind. You need to start paying attention to the people that you follow. Answer their questions, congratulate them, or simply show them you are listening. When people see that you want to engage with them—authentically—they will start doing the same.
Now apply similar principles to Facebook:
1. Look at the comments on your page. Are you the most frequenter commenter? You should be, because you need to engage with the audience on your page. If others are commenting on what others say more than you, either hire them or start answering the questions yourself. Think of it this way: Would you rather have an employee answer phone calls at your company or an unqualified teenager?
2. Scan your status updates. Are all your status updates about your latest sale? Facebook is not the Sunday circular. You have a tough battle because you’re competing not only against your normal business competition; you are also competing to appear in the newsfeed along with people’sfriends. They’re inherently more interesting than those trying to sell you stuff all the time. Be a friend.
3. Does anybody respond when you post a status? Take a long, hard look at your content, and take off your marketer’s hat. The most important aspect of appearing in the newsfeed is interaction. Start thinking like a consumer to produce content that is short, sweet, and sharable.
Brian Murray is the Buzz Builder Manager at Likeable Media where he manages 50+ interns. You can follow him on Twitter, @BTMurr. A version of this story first appeared on the Likeable blog.
What’s the secret sauce of social media? Well, it’s not just one recipe. After all, far too many apps, sites, and tools exist for a definitive source of success on social media. But it seems the pros share some common habits.
They do these 12 things:
1. Help
It doesn’t matter whether they have 1,000 followers or 100,000, social media pros often help others. If it could be harnessed, the karma flying around the Twittersphere (and on G+ and Pinterest and so on) might be sufficient to advance all humanity closer to world peace.
2. Share fairly
The pros never steal. They don’t have to because they’ve figured out that it’s not actually content that’s king. It is the creators of content that rule the kingdom. Social media stars create amazing content. And they also share content liberally, crediting generously as they press the words: publish, pin, or post.
3. Thank
The smoothest social media folks are also among the kindest. Just check out the Twitter streams of those with hordes of followers eager to sop up the social savvy. Tweets from the pros often contain thanks and kind words for others.
4. Remember
To have an effective social presence, you need to be mindful of others. Social media pros remember what it was like to not know that RT stood for retweet (or to not know what retweet meant). I think it is, in part, their own memory of feeling like a newbie that keeps the social media pros so generous with their tips and advice.
5. Don’t patronize
The pros don’t talk down to their audience. And they also aren’t afraid to admit if they don’t know something and need to double check before answering. I’ve listened to more than one webinar in which presenters gave a best guess to a question. Being so comfortable with their competence that they exude authenticity only underscores their social media chops.
6. Follow
In many, if not most cases, they follow back.
7. Have conversations
They have a lovely way with the back and forth, but also they know when to take it offline or move to direct messages. Social media is not one-way or performance art. Not when done well, anyway.
8. Make time for social media
They also know how hollow this comment is: “I don’t have time for social media.” So many tools help with scheduling posts, keeping track of mentions and chats, or monitoring various aspects of social presence that makes this excuse just that—an excuse. Social media pros find ways to find time.
9. Blog
It’s nearly impossible to be effective with, on, and around social media without blogging. This is a vital way to stay engaged with your audience and to maintain and build a social presence. Pros blog. Period.
10. Remain present
Sure, everyone needs to take some time off and seek downtime. Social media mavens are no exception. But generally, the pros are present. They ask, respond, reach out ,and chat with many others. That’s one of the ways they hone their skills. They’re out there, doing it. They don’t fake it.
11. Show their personality
Personality draws followers. It’s what lures readers to blogs, viewers to webinars, and eyeballs to shared content. The best on the Web all have a personality that pops.
12. Laugh at themselves
We’re all learning on social media. So much is new that it’s impossible to have mastered everything. But the most effective social media types maintain a sense of humor about it. They can, and do, laugh at the funny things that crop up so often online. They don’t take themselves too seriously. That’s one of the things that make them so effective, and so fun to follow.
This list avoided any social media rules, such as having a detailed editorial calendar or using specific sites or tools. Those guidelines are great. But I think these are the attributes that set apart the social pros from the rest of us.
What do you think?
Becky Gaylord worked as a reporter for more than 15 years in Washington, D.C., Cleveland, and Sydney, Australia, before she launched the consulting practice, Gaylord LLC. You can read Becky’s blog Framing What Works. A version of this story first appeared on the 12 Most blog.
LeBron James is likely to pick up his third NBA most valuable player award as this season concludes, but he’s already the “king” of social media.
A new infographic from TheScore.com finds that James is the most popular NBA player in social media based on Facebook, Twitter, and Google+ presence.
As the playoffs ramp up this weekend, you may also be interested to know which team would win the championship based on social media stats: the Miami Heat.
Check out these and other interesting social media/sports tidbits at TheScore.
Looking for some support in persuading your CEO to tweet?
BRANDfog has you covered. The company recently published a study showing favor to those companies whose executives go social.
According to the study, 82 percent of respondents are more likely to trust a company when its CEO and leadership team communicates openly via social media about their core mission and values.
Also, 74 percent of respondents said they are more likely to buy from a company whose values are clearly defined through CEO social media participation. A tweeting CEO also boosts brand image (71 percent) and gives the perception of better communication (78 percent).
I like Twitter better than other social networks. From its 140-character limit to the speed at which it disseminates information, it is my favorite.
Despite my love of Twitter, I find its volume of information overwhelming at times. How does one effectively use Twitter without dedicating a full work week to it?
By tweeting smarter.
Social media scientist Dan Zarrella recently published an infographic with great insights on when and how to tweet. Among the infographic’s highlights:
Place links 25 percent of the way through your tweet.
Include widely retweeted words and phrases.
Tweet later in the day.
In addition to adjusting when and how you tweet, here are five, time-sensitive tools and techniques to tweet smarter:
1. Download a management console. Free tools such as HootSuite and TweetDeck allow you to sort the people you follow into manageable groups. You can also create columns for key hashtags.
2. Leave room for retweets. If it takes you 10 minutes to cram your update into 140 characters, you aren’t making it easy for others to retweet you. Remember that shorter updates are easier to retweet, as they don’t require extensive reformatting.
3. Embed keywords. Since tweets are searchable, it is advantageous to include keywords. That said, don’t try to force them all into one tweet. Spread them out and make sure it’s logical to include them.
4. Set up Google Alerts. Schedule alerts for key topics you want to share with followers to significantly reduce the amount of time you spend sourcing content.
5. Make a “go-to” source list. Identifying Twitter users who are great sources of relevant and credible information is helpful in aggregating content. It also helps identify key players with whom you want to engage.
What do you find helpful?
Danielle M. Cyr is director of social media and senior PR account manager for Co-Communications. A version of this article first appeared on the Co-Communications blog. Follow her on Twitter@DanielleCyr.